A cancelled print job may not have cleared properly from the printer's memory. Turn the printer off for a minute, then back on. While you're waiting, go to Start, Printers and Faxes in XP, or Start, Printers in Vista, to delete anything in the print queue. If the problem continues, download and reinstall the driver. If you don't know how to do this, set up an appointment with me to do it for you.